Performance Measurement Using Balanced Scorecard Concept On Co-Operatives: Implication In Indonesia

Abstract

This study aims to apply the concept of balanced scorecards in measurement of co-operatives performance based on vision and mission. So far, the assessment of co-operative performance in Indonesia is not take into account the social hold co-operative, while co-operatives carrying a dual mission. Research conducted in in North Sumatera Province in Indonesia. The sample consisting of one hundred co-operatives that are still active run annual members meeting. Co-operative performance was assessed based on its fourth perspective i.e. membership, financial, internal process and learning & growth. The indicator key of cooperative performance was determined by taking into account the performance assessment on co-operatives, as articulated of State Minister for Co-operatives and SMEs No.129/KEP/M/KUMKM/XI/2002, and the regulations of the State Minister for Co-operatives and SME No.06/Per/M./KUKM/V/2006. Therefore, this research were contributed a method in assessing co-operative performance using Balanced Scorecard concept with the four perspective, namely membership perspective, financial perspective, internal process perspective and learning & growth perspective.